Policies & FAQ
U.S. Center for SafeSport Policies (click here)
*geared towards Competitive Team
PARENTS GUIDE TO UNDERSTANDING SAFESPORT
Missed classes: If your gymnast will miss or does miss a class, up to 2 open gym passes can be given per gymnast per session. To receive a pass for a missed class you have to contact the Recreational Director - Lisa Hillman; email@example.com. Passes are good for 1 free entrance to open gym! Passes expire at the end of each session.
Behavior: Our staff will do their best to redirect students who are acting out or behaving inappropriately during class. However, if the behavior of any child is affecting the safety of another individual, including the coach, the child may be asked to sit out for the remainder of that class, or be removed from the class for the duration of the session. We absolutely do not condone teasing or bullying of any kind at RGC. If that kind of behavior is spotted or brought to our attention during a class time, the student committing the act will be pulled aside immediately and asked to sit out for the remainder of the class.
Spectators: Spectators are welcome to watch in the viewing room any time!
Class Placement: If your child has no prior gymnastics experience please register them for the age appropriate entry beginner level--- 5 years old= Kinders; 6-7 years old= Beginner 1; 8-12 years old= Beginner 8+; 13+ years old= Teen Girls. Progress reports can be viewed on the parent portal. If you have questions about what your child's progress, please ask your child's coach before or after class or email the Recreational Director - Lisa Hillman; firstname.lastname@example.org.
Refunds/Credits: Refunds will be given for any unused class sessions before the second week of a session, less a $25.00 processing fee. Credits will only be given for injuries or approved circumstances. Injuries, with a doctor's note, will be credited to your account for all missed classes during the session, per the date of the note. The doctor's note must be provided during the same session to receive the credit. Credits will be good for up to one year after being issued. The credit must be used towards a future session/class, it will not be available as a refund. The annual Registration Fee is also non-refundable.
Q: What should my child wear to a gymnastics class?
A: Boys or girls may wear tucked in t-shirts with shorts or pants or leotards. No zippers, buttons, or anything hard on clothing to avoid injury. No chewing gum, dangling jewelry, or large hair ornaments for safety reasons as well. Hair should be pulled neatly and securely away from the face so it stays up for the entire class. All gymnasts should be barefoot during class, no socks or shoes. Gymnasts are welcome and encouraged to bring a water bottle as well.
Q: How do I register?
A: Simply visit our Recreational Classes page, under the Programs Offered tab on the top left of the homepage. There you can click on the customer portal where you'll be prompted to create an account. This account gives you access to register your child, pay tuition, and see your child's progress on skills. If you need assistance please email the Recreational Director - Lisa Hillman; email@example.com.
Q: How do I pay for classes and other activities?
A: RGC accepts Venmo and credit card payments (with a 3.75% fee for all card payments). Credit card payments can be made online via the parent portal or in person when a staff member is in the office. Tuition must be received in order to guarantee your child’s enrollment in a class.
Q: My child took some time off, what class should she/he register for now?
A: If the time off has been less than 1 year, register for the same level class she or he last participated in. If it's been over one year, your child will need an evaluation to determine the correct level. To schedule an individual evaluation, email the Recreational Director - Lisa Hillman; firstname.lastname@example.org.
Q: Can I switch class times in the middle of a session?
A: If there is room in another class and the switch is approved by your child's current coach and the office staff.
Q: When will I know if my child should move up to the next level?
A: You can view your gymnast's skill evaluation on the parent portal. If all skills have been mastered for their current level (meaning they have 3 stars on each skill listed for all 4 events), your child is ready to move up to the next class. Missing stars, means your child should continue in the same level. For specific details, talk to your child's coach before or after class, or contact the Recreational Director - Lisa Hillman; email@example.com.
Q: What if my child is late for class?
A: Being on time is very important. However, we understand that this can happen and will gladly accept your child into class. Please have your child put their things in a cubby & find the closest coach. She will happily help your child find the correct class.
Q: Do you offer private lessons?
A: Yes! Our coaches can do private lessons. Please see our Private Lessons page for more information.
Q: How long do class sessions last?
A: Our school year sessions typically run 12 weeks at a time, with monthly sessions for the summer months. All blackout dates (planned closures) are included in the schedule and tuition is automatically prorated for those.